<p>Free economy shipping is available to all US domestic orders over $35. To apply this, choose our free shipping option at checkout before providing payment for your order.</p><p>Your order is less than $35? No problem! Enjoy free shipping on your first order, with promo code: FREESHIP.</p>

As soon as you place your order, we're on it — we know you need it fast! Unfortunately that means we'll be unable to make any changes as it's already being processed at our warehouse (literally within seconds). You'll need to place another order or return any unwanted items.

<p>We ship quickly! Orders are typically shipped within 1 business day. Depending on peak times, it may take up to 3 business days. If an order is placed after 12pm EST, it will be shipped the following business day. Once it leaves the warehouse, it will follow the estimated delivery times stated in the Shipping Methods & Rates section. Avenue B is not responsible for any delays caused by the carrier.</p> <p>Avenue B business hours are Monday-Friday, 9am - 5pm EST, excluding U.S. federal holidays. Packages do not ship from our distribution centers on weekends (Saturday and Sunday) or the following holidays: </p> <li>New Year's Day</li> <li>Memorial Day</li> <li>Independence Day/Fourth of July</li> <li>Labor Day</li> <li>Thanksgiving Day</li> <li>Day After Thanksgiving</li> <li>Christmas Day</li> <p>Join our SMS club to receive immediate notifications! Sign up <a href="https://shopavenueb.com/pages/signup">HERE</a>. </p>

<p>Our policy is that we are happy to accept returns on both new and gently used products within 30 days of the delivery date for a refund to your original payment method or a store credit to use for future purchases. Returns will exclude the amount of outbound shipping costs and any return label fees. First purchase returns are FREE. Then after, return shipping is at the expense of the customer.</p>

<p> We do not offer direct exchanges on any of our products. You can return the product instead of exchange if it didn't work out! </p>